Support

Noize Communications is proud to offer some of the best support in the industry. We strive to have SAME DAY resolution meaning we will do our best to fix any issues you are having the same day if not immediately after you report it. Our round the clock monitoring helps let us know if there are issues with your connection well before you even know yourself. Although we do everything in our power to avoid service interruptions, unfortunately sometimes outages can happen that are out of our control. Please let us know if you think you are experiencing any unusual issues with your service.

There are several ways to report a service issue to us. You can call us at 309.670.1000 and selection the “support” option on the call, enter a support ticket by clicking the link below, or send us an email explaining your issue to support@noizenet.net. We want to hear from you! Even if the problem isn’t with your NoizeNet connection we will be happy to assist you in finding a resolution to the issue.

If you’re having a service issue, please Enter a Support Ticket Here

If you need to contact our billing department for any billing questions or issues, please call 309.670.1000 and select the “billing” option on the call. You may also send a email explaining your billing issue to billing@noizenet.net.